Manser Software

Systems Analysis, Programming and IT Services

Mob: 07986-588220 Fax: 07053-441652

Email: John@ManserSoftware.co.uk

PROFILE

Freelance Systems Analyst/Programmer and IT Support Engineer with over 30 years professional experience in IT and all aspects of software development, especially databases, covering a wide range of environments, delivering projects to both private and public sector clients including the University of Kent. Highly adaptable, being able to quickly learn and understand new information technologies and subject areas. A passion for science, technology and engineering coupled with a desire to expand my knowledge and understanding.

SERVICES OFFERED

All aspects of software/database development and general IT support including:

ü Systems analysis and specification

ü Software design, implementation, administration and support

ü Hardware, software and network installation and configuration

ü Documentation

ü Training

ü Resolving day-to-day IT issues

ü Support (telephone, remote and onsite)

ü Backup and restore

ü Data fixing and recovery (including low level hard disk data recovery)

ü Batch file and macro scripting

KEY SKILLS

Primarily systems analysis and specification, database design, implementation, administration and support using mainly Microsoft Office and Visual FoxPro, covering many business processes including customer relationship management (CRM), internal workflow management, financial accounting, analysis and reporting. Also, resolving day-to-day IT issues, including hardware, software and network installation, configuration, documentation, training, telephone, remote and onsite support.

Programming Languages and Environments	ü Microsoft Windows ü Oracle VirtualBox and Microsoft Virtual PC Hardware Virtualisation Platforms ü Various remote access tools ü Microsoft Office: Access, Excel, Word, Outlook, VBA & SQL ü Visual Studio: Visual Basic, Visual FoxPro, C++ ü Crystal Reports ü FoxPro 2.6, dBASE, Clipper ü Android Studio ü Assemblers
Office & Accounting	ü Microsoft Office ü Lotus SmartSuite ü Sage ü Pegasus Opera Accounts ü Pegasus Capital Accounts ü Pegasus Senior Accounts
3D modelling	ü Google Sketchup ü IMSI Floorplan
2D CAD	ü IMSI TurboCAD

KEY ATTRIBUTES

Extensive Experience	I have over 29 years experience in IT and all aspects of software development, from initial client contact right through to after sales support, using a wide range of programming and operating environments.
Logical and Analytical	I have a logical, analytical mind with strong problem solving skills.
Natural IT Ability	I have a natural ability to analyse and comprehend things coupled with an intuitive understanding of IT.
Highly Adaptable	I am highly adaptable due to my ability to quickly learn and understand new hardware, software, programming languages, operating systems and subject areas in general.
Attention to Detail	My keen eye for detail ensures that the big picture is delivered with a high standard of usability, quality and reliability.
Good Communication Skills	I have the communications skills essential for conveying often-complex concepts to clients and end-users.
Ability to Work Unsupervised	I have the ability to work unsupervised to a high standard.
Team Player	I am used to being part of a team, working with dealers, clients and end-users and have, on many occasions, worked with other IT professionals to solve problems.
Passion and Motivation	I have a passion for science, technology and engineering coupled with a desire to expand my knowledge and understanding.